Updated Effective Date: July 23, 2026
FTL Vacay Home (“FTL Vacay Home,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our guests, homeowners, prospective clients, and website visitors.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit ftlvacayhome.com, communicate with us, use our services, or interact with our vacation rental management operations.
1. Who We Are
FTL Vacay Home provides vacation rental management, co-hosting, property onboarding, optimization, and operational support services for vacation property owners in South Florida.
We work with property owners, guests, vendors, and service providers to deliver professional vacation rental experiences.
2. Information We Collect
Depending on your relationship with us, we may collect different types of information.
Information Provided by Guests
When you inquire about or stay at one of our managed properties, we may collect:
- Name
- Email address
- Phone number
- Reservation details
- Number of guests
- Communication history
- Special requests
- Information required to provide guest services
Information Provided by Property Owners
If you contact us regarding property management or co-hosting services, we may collect:
- Name and contact information
- Property address
- Property characteristics and details
- Rental history
- Occupancy and revenue information
- Property goals and management needs
Website Information
When you visit our Website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Website activity
- Referral sources
- Cookies and similar technologies
3. How We Use Information
We may use collected information to:
- Respond to inquiries
- Provide vacation rental management services
- Communicate with guests and homeowners
- Manage reservations and property operations
- Coordinate maintenance, cleaning, and vendor services
- Improve our Website and services
- Analyze website performance
- Send relevant business communications and marketing materials
4. Information Sharing
FTL Vacay Home does not sell personal information.
We may share information with trusted third parties when necessary to operate our business, including:
- Booking platforms
- Payment processors
- Property management software providers
- Cleaning and maintenance vendors
- Technology providers
- Professional advisors
These providers are authorized to use personal information only as necessary to provide their services.
5. Vacation Rental Operations
To provide professional vacation rental services, certain information may be shared with vendors and partners involved in:
- Guest communications
- Property preparation
- Maintenance
- Cleaning services
- Inspections
- Emergency support
We only provide information necessary to complete the required service.
6. Cookies and Analytics
Our Website may use cookies and similar technologies to understand visitor behavior, improve functionality, and measure marketing effectiveness.
These technologies may be provided by third-party services such as analytics, advertising, and website optimization providers.
You may adjust your browser settings to limit cookies.
7. Marketing Communications
With your permission or where permitted by applicable law, we may send communications regarding:
- Vacation rental management services
- Investment property opportunities
- Market updates
- Company news
You may unsubscribe from marketing emails at any time.
8. Data Security
We use reasonable safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including:
- Accessing information we hold about you
- Requesting corrections
- Requesting deletion
- Opting out of marketing communications
Requests may be submitted using the contact information below.
10. International Visitors
Because South Florida attracts visitors from around the world, individuals accessing our Website from outside the United States should understand that information submitted through our Website may be processed and stored in the United States.
11. Children’s Privacy
Our Website and services are not directed toward children under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
13. Contact Us
For questions regarding this Privacy Policy or our privacy practices:
FTL Vacay Home LLC
Website: https://ftlvacayhome.com
Email: ftlvacayhome@gmail.com